Wednesday, April 17, 2024

Man Finds Seat Cushion Lacking On IndiGo Flight, Airline Responds


The airways took observe of the identical and expressed remorse.

A person just lately took to social media and shared his harrowing expertise with Indigo Airways. Revs, an X (previously Twitter) consumer, shared an image of a lacking seat cushion on an IndiGo flight. In keeping with him, the flight was already delayed by one and a half hours. On prime of it, the passengers had been made to attend in order that the employees may carry seat cushions. Nonetheless, the consumer didn’t specify the flight quantity, route or seat quantity. The airways took observe of the identical and expressed remorse. 

“On an Indigo flight and the flight does not have f****** seats.  We’re ready for them to herald the bloody seats so we are able to sit. This for a flight that is already 90 minutes delayed. F****** hell,” he said on the microblogging website together with an image.

Responding to the identical, IndiGo mentioned, “Hello, we deeply remorse to notice this. We request you to kindly share your PNR by way of DM so we might look into this additional. -Workforce IndiGo”

Since being shared, the submit has amassed 31,000 views on the microblogging web site.

“One other ‘technique’ to get the passengers pay for the precise ‘seat’? Sorry! However it’s too ridiculous & humorous,” mentioned a consumer.

A consumer added, “They now cost additional for each seat you choose. Earlier it was just for window seats.”

“@Ryanair has competitors,” remarked an individual.

“IndiGone Airways,” mentioned a fourth consumer.

“Sure, you got a flight ticket, however did you ‘purchase’ a seat? #Indigo has anyway given you a seatbelt free of charge, And you are still complaining?!” a consumer responds sarcastically.

A consumer shared his expertise with airways and said, “This jogs my memory, I used to be on an IndiGo flight just lately and there was a life jacket on my seat. I checked below the seat, and it was not mine so instructed the cabin crew and so they put it within the overhead bin. So maybe one passenger did not have their assigned life jacket, for the flight.”

The incident comes days after the airline fastened charges per seat. It mentioned that passengers should pay Rs 2,000 for entrance row seats having extra legroom in funds operator IndiGo.

For an A321 plane with 222 seats, deciding on a window or aisle seat on the entrance row will price Rs 2,000. It’s Rs 1,500 for the aisle seat in the identical row. For the second and third rows, all seat varieties have a flat price of Rs 400. The fees are the identical for an A321 aircraft that has 232 seats and likewise for an A320 plane with 180 seats, in response to the airline’s web site.

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